Carefully crafted and assembled on/off road steel bicycles with quirky humorous names .
I’ve ordered various products from Rivendell over the years. Everyone is friendly and they’ve helped me out when I needed a part sent in for warranty work. It’s nice to get friendly voices on the phone to help resolve issues, or to ask for clarification on items found on their website.
Anything you find on the Riv site is going to be a funcitional, good looking product. It might be spendy, but it will be long-lasting and worth the cost. Just got my first Rivendell bike and I'm in love. I've been dreaming about one of these beauties for a while now and I'm glad I finally made it happen.
It’s rare to witness a business that is not trying to be trendy, and actually contributes to the very industry that they’re part of.
Superbly friendly and competent staff .
Their selection is not what you’d expect at a “normal” bike shop --which is part of what makes them great. This isn’t a place where they just sell a bunch of bike-related stuff in order to call themselves a bike shop. Rivendell designs much of what they carry, and you can tell they actually USE much of what they carry.
I was in the area today, and having browsed the Rivendell website enough times, I knew I wanted to see the bicycles and shop in person. I wasn't there to buy a bicycle, but just a few odds and ends I had been planning to pick up when the time was ripe. Mark and his staff made me feel comfortable right away. All I wanted was a set of bar end shifters, but Mark insisted I test right a few of the bikes to get a feel for the various bar end shifters they offer. Mark took his time and explained the technology used in manufacturing the levers and wasn't at all in a rush to hurry me through, even though all I needed was bar end shifters! Does service like this really exist, or was it all just a dream? I even mentioned it right away, so he wouldn't waste his time on me if he had better things to do. This is the kind of retail service one only dreams of, in a utopian world, but never actually get to experience it first had. Sure, sending me out to ride the bikes was a good marketing ploy, because admittedly I now want a custom made frame, they make such wonderful bicycles.
Difficult to find cycling accessories and components for the everyday rider .
It's un-racer heaven in downtown Walnut Creek!
I have bought stuff off Rivendell since 1995, including an Atlantis frame from the initial batch. Their service has been impeccable. I live in Australia and the one time I had to return something - the contents did not match the box - the whole affair was handled promptly and with out expense to me. Cannot recommend them too highly.
Rivendell Bicycle Works is a US Bicycle Store based in Walnut Creek, California. Rivendell Bicycle Works is located at 2040 N Main St #19, Walnut Creek, CA 94596, USA.
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